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Indigo Arrows workshop at The Manitoba Museum Jul. 28, 2017

Theatre by the River presents 4.48 Psychosis Jul. 19, 2017 - Jul. 21, 2017 - Jul. 22, 2017 - Jul. 24, 2017 - Jul. 26, 2017 - Jul. 28, 2017 - Jul. 29, 2017

Job Bank -

Circulation Fulfillment Manager

Geez magazine
App Deadline: 27 / 07 / 2017

Sistema Site Coordinator

Winnipeg Symphony Orchestra - Sistema Winnipeg
App Deadline: 28 / 07 / 2017

Recreational Division Registrar

Royal Winnipeg Ballet

RWB Mission
The Royal Winnipeg Ballet enriches the human experience by teaching, creating and performing outstanding dance.

Summary Statement

The Recreational Division Registrar reports to the School Office Manager and is responsible for student registration, student accounts, and student records, and for the administrative coordination of all Recreational Division programming. Working in the afternoons, evenings, and on weekends primarily, this position acts as a member of the School Office team to provide a positive customer service experience to all RWB patrons.

Working closely with the Recreational Division Principal and Vice-Principal, the Recreational Division Registrar also provides administrative support to the School Artistic Faculty and collaborates with stakeholders in School Administration and the various RWB service departments to ensure that the school’s strategic and business plan objectives are met and that all program communications align with RWB brand standards.

Major Duties and Responsibilities

Administration

  • Plan and implement annual registration activities and coordinate student intake; ensure appropriate after-action review in service of continual improvement
  • Maintain accurate and complete students records in digital and hard copy throughout the year; ensure adherence to privacy legislation
  • Compile class and other lists for School Artistic Faculty
  • Create and distribute invoices for student participation in festivals, competitions, exams, workshops and other special events and follow-up accordingly
  • Process payments, tracking payment plans when appropriate, and follow-up with non-payment and NSF concerns
  • Coordinate written materials such as registration forms, handbooks, and memos
  • Work with various stakeholders to create program and event timelines and work back schedules, with deadlines, and ensure adherence
  • Actively participate in all applicable meetings

Data Coordination

  • In conjunction with registration activities, create student accounts and ensure capture of all pertinent information
  • Process transactions in the database including but not limited to taking payments for classes, festivals, exams, and workshops, as well as processing class changes and withdrawals
  • Support the School Office Manager with configuring the database and building new programs and prices in the back end
  • Run database reports and analyze data; share findings with key stakeholders

Communication

  • Coordinate administrative systems and processes ensuring consistent and accurate flow of information
  • Act as the primary communication liaison between the School Office and students and parents
  • Send emails and make phone calls communicating pertinent information such as class changes, rehearsal schedules, and payment deadlines
  • Provide information and timely support to current and prospective students and parents
  • Forward concerns as raised by students and parents to the Recreational Division Principal, the School  Office Manager, and the School Office team at large as appropriate and in a timely fashion
  • Review the General School Email throughout the day, following up as appropriate
  • Support the Recreational Division Principal with creation and distribution of the monthly newsletter
  • Provide excellent customer service and establish positive, professional relationships with students, parents, and other stakeholders
  • Ensure that all communications, strategies and actions support, protect and nurture the brand of the RWB

Program/Event Support

  • Organize aspects of the recitals including but not limited to staffing, volunteer coordination, and catering
  • Provide front of house and backstage support at performances and events as required

Other Duties

  • Other duties as assigned

Working Conditions
This position works under the supervision of the School Office manager. This position works with standard office equipment, and sits for long periods of time performing keyboarding activities. Success of this position requires ongoing communication with internal and external stakeholders, flexibility with shifting priorities, timely decision making. This position works in the afternoons, evenings, and on weekends primarily, and occasionally at other times.

Position Scope
The Recreational Division Registrar reports to the School Office Manager and is responsible for student registration, student accounts, and student records, and for the administrative coordination of all Recreational Division programming. Working in the afternoons, evenings, and on weekends primarily, this position acts as a member of the School Office team to provide a positive customer service experience to all RWB patrons.

Working closely with the Recreational Division Principal and Vice-Principal, the Recreational Division Registrar also provides administrative support to the School Artistic Faculty and collaborates with stakeholders in School Administration and the various RWB service departments to ensure that the school’s strategic and business plan objectives are met and that all program communications align with RWB brand standards.

Education and Qualifications

  • Post-secondary degree or diploma from a recognized institution; an equivalent combination of education and related experience will be considered
  • Experience and/or interest in the arts and cultural sector an asset
  • Demonstrated knowledge of Excel and Word, and Adobe PDF
  • Working knowledge of Tessitura or a similar relationship management database system an asset
  • Ability to speak and write French and/or other languages an asset
  • Clear Criminal Record Check certificate
  • Clear Child Abuse Registry Check certificate

Skills and Specifications

  • Good written and verbal communication skills
  • Good attention to detail
  • Good problem-solving skills
  • Ability to maintain confidentiality and demonstrate the highest level of professional conduct and discretion
  • Good initiative, self-motivation, and the ability to work independently
  • Good team member, productively engaging with others at varying levels of seniority within and outside of the RWB
  • Good time management, multi-tasking, and decision-making skills

Applicants should submit a cover letter and resume in confidence by email to:

RWB School Office Manager Karin Krueger at kkrueger@rwb.org by March 20, 2017

Application deadline: 20 / 03 / 2017

Website: Royal Winnipeg Ballet

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